Covid19 Update


Hello Friends and Family, 

With the local and global concerns surrounding COVID-19, we are taking our customers and employees health and safety very seriously. During this time we have temporarily reduced store hours. 

OUR COVID-19 PROCESS AND IMPORTANT SAFETY MEASURES: 
1.
Please visit Sportwheels.ca and pre-select your items. Purchase your item online, select FREE in-store pickup or have it shipped to your door. You may purchase directly from our website or through our contactless pick-up option at our front door. If you choose to purchase online we will contact you when your order is ready for pick-up. 

2. When you arrive onsite please look through the glass-door and if you see another person ahead of you. Please wait 10-20 feet away from the door to allow a clear exit for the person ahead of you.

3.
ONLY ONE PERSON IS ALLOWED IN AT A TIME. When you enter the building please wait in the space provided for your safety and our employees. 


We will be providing a contactless purchase and pick-up area for your convenience and safety. Please note that we can only take Debit, EMT or Credit Card at this time, no cash. We can't thank you enough for your support during this difficult time.
 
*Please note that we can not offer any refunds, take trade-ins or allow test drives during the Covid-19 Health Requirements. We are fit experts, we will do everything we can to guarantee the best fit while keeping 6 feet away.   


TEMPORARY STORE HOURS:

Monday: 9am to 2pm
Wednesday: 9am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm
Saturday: 9am to 2pm
*Closed Good Friday. 


 
SERVICE / REPAIRS DROP OFF DURING COVID-19 HEALTH REGULATIONS 
Monday, Wednesday & Friday: 9am to 2pm

 

  1. Please Remove any bags, straps, or cloth from your bike prior to your visit.

  2. Place your bicycle or scooter in the rack in front of the store or on the deck.

  3. Have a look through the glass-door and if you see another person ahead of you. Please be considerate of others and wait in your car or 10-20 feet away from the door, to allow a clear exit for the person ahead of you. (6 foot rule).

  4. ONLY ONE PERSON IS ALLOWED IN AT A TIME. When you enter the building please wait in the space provided for your safety and our employees.

  5. Provide the Sportwheels associate with any information needed to repair your bike or scooter.

  6. If additional work is required you will be contacted by phone or email with an estimate to complete the job. When the work is completed, you will be called or emailed your work order for pickup.

  7. Preferred payment is Debit or EMT to [email protected]. More info will be provided within the work order email. All Payments will need to be completed prior to pick-up. A disinfectant wipe can be provided at pick-up upon your request.

If you have any questions or concerns please email [email protected]
Thank you for your continued support.

*Our Tech will thoroughly disinfect your bicycle prior to your bike coming into the building. Minimum Bicycle Tune-up package & sanitize cleaning service is our SL2 Tune-up & cleaning for $69.99 +hst  **Minimum Scooter Tune-up package & sanitize cleaning service is our ST Tune-up & cleaning for $29.99 +hst

 

If you would like to make an appointment for one of the following services outside the set hours or require additional assistance please contact reach out to one of our team members below: 

PRODUCT SALES: [email protected]
REPAIRS: [email protected]
TEAM SALES INQUIRIES: [email protected]


Collectively we will be respecting the regulations set forward by Nova Scotia Health, we ask that you do the same. Thank you for your understanding and continued support. Please follow us on social media for more updates. 

Stay Active, Stay Healthy.
- Management