Just a few friendly reminders about our Shipping and On-line order policies:
If you choose In-Store pickup, please wait to hear from us via email as to a pick up time, so we can pick your item, and have it ready for you!
Sportwheels Sports Excellence will ship out your web order within 24-48 hrs, Monday - Friday 9am - 2pm. (2pm is the pick up time with our carriers)
If you place an order with us after 2pm, it will ship out within 24-48 hrs.
If you Order from us over the weekend, your order will be shipped on Monday or Tuesday!
FREE SHIPPPING on ALL orders over $250***
*If you live in a remote area, and our carriers inform us of any extra fees to deliver your order to you, we will be in touch, so we can arrange these costs with you. This includes most International orders outside of North America. There will most likely be additional shipping fees, over and above what is automatically charged at checkout. We will send you a quote, and credit what has been pre-paid.
*Free Shipping to North America is via Canada Post and UPS. Free Shipping world wide, outside of North America is via Canada Post only.
*Free Shipping outside of Canada DOES NOT include import duties and taxes. Customers are responsible to pay any and all import duties and taxes that may apply. The freight company will contact you to arrange payment, when your order is at the border services agency for your Country.
*Free Shipping MAY NOT apply to orders with discounted or clearance items, even if the order exceeds $250.
Nova Scotia & New Brunswick Same Day Shipping:
Flat rate of $25.00. Parcel will be delivered by a local courier. All orders placed before 10am Monday to Friday qualify for same day delivery to the Listed locations. Purchase will be delivered before 9pm same day. If your order is placed after 10am, it will be guaranteed for the following day.
* No refunds on items that have been discounted 20% or more. Exchange or store credit ONLY.
Returns - if you need to return or exchange an item, please EMAIL US and we will give you authorization, and issue you a code to have with your return, so we can track your items properly. Items sent back without authorization will be returned to sender.